Refund policy

We want you to be completely satisfied with your purchase from Pendulum Robotics.

30-Day Return Window

Returns are acceptable within 30 days of the delivery date, provided the item is in its original, unopened packaging. Exchanges are also available for unopened products; any extra cost for the new product will be charged to the customer in order to complete the exchange.

Hassle-Free Returns

Pendulum Robotics will provide a free shipping label for all returns. There are no restocking or handling fees associated with your return.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5 business days of receiving the package, and a credit will automatically be applied to your original method of payment.